Services Information

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Who we are

 

We are Veterans Support Limited, a company registered in England and Wales at Companies House, under Company Number 8466807 at registered address 22 Abbey Road, Kenfig Hill, Bridgend, CF33 6HF, United Kingdom.

 

Whose products do we offer?

 

We offer insurance products from QuoteZone.co.uk.

 

Which services will we provide you with?

 

We will not provide you with advice or any type of recommendation in relation to your insurance. We have selected Quotezone to help you get quotes for your insurance. If you require further information please email us at customerservices@forcesAid.com.

 

What will you have to pay us for our services?

 

You will not be charged for the use of Quotezone’s comparison service available on ForcesAid.com – Any purchase of insurance will be made directly with the insurance provider you chpoose to purchase from. Forces Aid.com receives commission whenever you purchase a policy. 100% of the net profits of the company are paid to the Healing the Wounds, which distributes the funds through its charity.

 

Who regulates us?

 

Our permitted business is introduction in relation to non-investment insurance products.

What to do if you have a complaint Customer service is very important to us and we hope that you will be completely satisfied with the service we provide you with. Please note that Forcesaid.com can only deal with complaints relating to the website and its service. Individual insurance brokers should be contacted should a complaint arise with an Insurance policy.

 

If you would like to register a complaint with ForcesAid.com Limited please contact us by one of the following methods: in writing please write to us at

22 Abbey Road, Kenfig Hill, Bridgend CF33 6HF or by email please email us at customerservices@forcesAid.com

 

We will acknowledge that we have received your complaint and will let you know who is dealing with it. We will then review your complaint and implement an investigation into the issue(s) raised. Once we have concluded our investigations we will write to you again to let you have our full response.

 

A copy of our Complaints Handling Policy can be found here

 

Any information you provide to an insurance provider will form the basis of a legal contract between you and your chosen insurance broker. Your duty of disclosure is ongoing. It is extremely important that all of the information you provide is accurate, complete and true. If you forget to, or deliberately do not disclose something, or you misrepresent or fail to disclose a significant change in circumstances, this could invalidate your insurance policy and may mean that a claim will not be paid.

 

Data Protection

 

We will treat any information you provide to us about you as being private and confidential. When providing information through Quotezone’s systems you will be subject to their privacy policy. Our Privacy Policy can be found here.

 

Under the Data Protection Act 1998 you have the right of access to any personal data we hold about you. If you have any queries relating to data protection or would like access to the personal information we hold about you, please contact us at:

 

22 Abbey Road

Kenfig Hill

Bridgend

CF33 6HF

 

Veterans Support Limited is registered in England and Wales (Company No. 8466807 ). Registered office: 22 Abbey Road, Kenfig Hill, Bridgend CF33 6HF.

 

The website contains hyperlinks, some of which link to 3rd party websites who may be able to offer you insurance quotes. Please note : we are not acting as an introducer or advisor in respect of contracts of insurance and are merely acting as a conduit to such insurance providers. All the insurance providers we list are authorised and regulated by the Financial Conduct Authority (FCA).